Straight answers, no surprises
O'Hare Limo Service FAQ
Answers to the questions travelers ask most about O'Hare limo service: what it costs, where we meet you, how long the drive takes, which vehicles we have and where we go. Can't find your answer? Call us any time, 24/7.
Flat rates from $55
Flight-tracked
O'Hare specialists
24/7/365
from $55Flat airport rate
~18 miO'Hare to downtown
24/7Booking and dispatch
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What would you like to know?
ORD first
O'Hare is our focus
Answers from the specialists
One airport. Done right.
We are not a taxi company or a rideshare app. O'Hare is our main focus, so we know the terminals, the pickup rules, the tollway routes and the busy hours for arrivals and departures. Our prices are built for airport trips: flat, clear and tied to your flight. That focus is the idea behind O'Hare Limo Service.
The questions below are grouped by topic. The short version: a ride is a flat rate from $55, with tolls included and no surge. We track your flight and can meet you at the terminal door. Our 2026-2027 fleet runs from sedans to coaches, and we cover all of Chicagoland, 24/7.
Prefer to just ask a person? Call (708) 998-6634 any time, or see pricing, service areas, and the airport guide.
1 | Booking and pricing
How much it costs and how to book
How much does a car to or from O'Hare cost? +
Flat rates start at $55 for the towns closest to the airport. A sedan to downtown Chicago is from $89, and farther suburbs run from $95 to $130. SUVs and larger vehicles cost more. Tolls are included, and there is no surge. See every price on our pricing page, or call for an exact quote.
Are your rates flat or metered? +
Flat. You get the exact price before you book, and it does not change. No meter runs in traffic and no surge applies at busy times. Only gratuity is extra.
Are tolls included in the price? +
Yes. Every tollway charge on your route is in the flat rate. You pay nothing extra, and you don't need an I-PASS (the Illinois toll pass).
Is gratuity included? +
No. The tip is up to you and is paid separately. Most riders tip 15 to 20% for chauffeured service.
How do I book a ride? +
Book online in a few minutes, or call (708) 998-6634. We take bookings day and night, and you get a confirmation right away.
How early do I need to reserve a car? +
Book as early as you can, especially for holidays, busy travel days and big events, so your vehicle and time are held. We also take same-day and last-minute rides when a car is free. Just call.
Can I get a quote before I commit? +
Yes. Get a flat-rate quote online or by phone with no need to book. You always see the full price before you commit.
How can I pay for my ride? +
All major credit cards. Companies can open a corporate account and pay one monthly bill instead of paying ride by ride.
2 | Pickups and arrivals
Landing at O'Hare
Where will you pick me up at O'Hare? +
On the lower (arrivals) level. Your chauffeur either meets you at the terminal door (meet and greet) or drives to the arrivals curb after you call or text that you're ready. Pre-booked cars don't use the upper-level rideshare zone. See the terminal pickup guide for each terminal.
Do you track my flight? +
Yes. We track every arrival live, so your pickup is set for when your plane really lands, not the printed schedule. More on arrivals and flight tracking.
What happens if my flight lands late or early? +
No problem, and no charge for the change. We see the new time and move your pickup to match. You don't need to call us.
What is meet and greet? +
A pickup where your chauffeur waits at the terminal door on the arrivals level, holding a sign with your name, then carries your bags to the car. It is the easiest choice after a long or international flight. See meet and greet.
How will I find my chauffeur? +
After you land, you get a text with your chauffeur's name, the vehicle and your exact meeting point. With meet and greet, look for your name on the sign at the terminal door.
Can you meet me after an international flight and customs? +
Yes. International flights arrive at Terminal 5. We track the landing and plan extra time for immigration and customs, then meet you at the terminal door once you're through. Many international travelers choose meet and greet. See the airport guide.
Do you charge for wait time? +
The first 60 minutes are free on every pickup. Your chauffeur waits at the Cell Phone Lot (the airport's driver waiting area) while you leave the plane and get your bags, then comes to the curb when you call or text. If you need more than 60 minutes, we give you a simple hourly rate up front.
3 | Departures and timing
Heading to the airport
How early will you pick me up for my flight? +
TSA (airport security) says to arrive about 2 hours before a domestic flight and 3 hours before an international one. We add the drive from your address plus extra time for traffic and weather, and suggest an exact pickup time when you book.
How long does it take to get to O'Hare? +
It depends on where you start: 15 to 20 minutes from the closest suburbs, about 30 to 50 minutes from downtown, and an hour or more from the far suburbs. See O'Hare to downtown and getting to the suburbs for times by area.
Will my chauffeur help with luggage? +
Always. Your chauffeur loads your bags at pickup and unloads them at the departures curb.
Do you operate early mornings and late nights? +
Yes. We drive people to flights before sunrise and pick them up in the middle of the night. The flat rate is the same at any hour, with no night fee.
Can I book my ride there and back together? +
Yes. Book the ride out and the ride home in one booking, both at flat rates. We plan the return pickup around your flight home.
4 | Vehicles, luggage and groups
The right vehicle for the trip
What types of vehicles do you offer? +
Our fleet has Mercedes-Benz S-Class sedans, Cadillac Escalade and Lincoln Navigator SUVs, the GMC Yukon XL and Chevrolet Suburban, Mercedes Sprinter vans, stretch limousines, Hummer limos, party buses and 54-passenger coaches. Browse the full fleet.
How many passengers and bags fit? +
Sedan: 3 people, 3 bags. Escalade or Navigator: 6 people, 6 bags. Yukon XL: 7 people with extra luggage room. Sprinter van: 14 people, 14+ bags. Coach: 54 people. Tell us your head count and bags, and we match the vehicle.
Do you provide child or booster seats? +
Yes, on request. Tell us your child's age when you book, and the right seat will be installed before pickup.
Can you handle large groups? +
Yes. Sprinter vans and 54-passenger coaches carry teams, families and tour groups together with their bags, on one booking. See group and event transportation.
Do you have room for golf bags, skis or a lot of luggage? +
Yes. The GMC Yukon XL seats 7 and has deep cargo space behind the third row for golf bags, ski gear and full luggage loads. For bigger groups with lots of bags, a Sprinter van carries 14 people and 14+ bags.
Are the vehicles new and clean? +
Every vehicle is a 2026 or 2027 model, cleaned and checked between rides.
5 | Service area, distance and time
Where we go and how far
What areas do you serve? +
All of Chicagoland: downtown Chicago and every neighborhood, the suburbs in every direction, the outer metro area and nearby states. See the service-area map, or just give us your address.
What is the distance from O'Hare to downtown Chicago? +
The Loop is about 17 to 18 miles from O'Hare, usually 30 to 50 minutes depending on traffic. Our O'Hare to downtown guide has times for each part of the city.
Do you serve Midway Airport too? +
Yes. O'Hare is our main focus, but we run the same flat-rate, door-to-door service to and from Chicago Midway (MDW) and other airports in the region.
Do you go to the far suburbs or out of state? +
Yes. We run flat-rate long-distance trips well outside the metro area, including Milwaukee, South Bend and Rockford.
Do you serve my suburb? +
Almost certainly. We cover every Chicagoland suburb, and many have their own page with times and fares. Check the service areas or the suburbs guide, or call and we will confirm.
Can you do point-to-point trips, not just the airport? +
Yes. We drive suburb to suburb, to downtown, to conventions at McCormick Place, and for business travel. Airport rides are our main work, but any chauffeured trip is welcome.
6 | Why us / the specialists
What sets us apart
What makes you the best O'Hare car service? +
O'Hare is what we know best. Flat rates with no surge, live flight tracking, meet and greet at the terminal door, a clean 2026-2027 fleet, chauffeurs who know the airport and a dispatch team that is live 24/7. You get an airport specialist, not whatever car an app sends.
Are you really O'Hare specialists? +
Yes. We know the terminals, the arrivals and departures levels, the pickup rules, the Cell Phone Lot and the fastest tollway routes in every direction.
How are you different from Uber or Lyft? +
Three big differences. Your price is locked when you book, with no surge in the rain or at rush hour. Your car is booked ahead, so it is waiting for you, and your flight is tracked. Your driver is a background-checked professional who helps with your bags, not a stranger who accepted a request in an app.
Are you licensed and insured? +
Yes. We are a fully licensed and insured chauffeured car service.
Are your chauffeurs professional and screened? +
Every chauffeur is background-checked and experienced with O'Hare. They dress well, arrive on time and help with your bags.
Will a real person answer when I call? +
Yes. Our live dispatch team answers (708) 998-6634 day and night. They can book a ride, change a pickup or answer a question.
7 | Policies, accounts and trust
Good to know
Can my company set up a corporate account? +
Yes. Corporate accounts get one monthly bill, the same named drivers, priority dispatch and ride reports. They suit executives, teams and frequent travelers. See corporate car service.
Is my booking confirmed when I reserve? +
Yes. You get a confirmation as soon as you book, so you know the ride is set.
What's your cancellation policy? +
We keep it flexible, because plans and flights change. Tell us as early as you can and we will work with you. Call (708) 998-6634 any time to change or cancel.
Can I make extra stops along the way? +
Yes. A quick second pickup or a short errand on the way is fine. We add a small flat charge and keep it all in one price. Tell us when you book.
Are you available on holidays? +
Yes, every day of the year. The flat rate stays the same on holidays, with no surge. Book ahead on the busiest travel days to hold your vehicle.
from $55Flat airport rate
9Luxury vehicle classes
24/7/365Booking and flight tracking
ORDThe airport we specialize in
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Keep exploring
Where travelers usually go next.
In One Line
O'Hare Limo Service answers the common questions here: prices, flight tracking, where to meet your car, cancellations and the suburbs we serve. In short, rides are flat-rate and flight-tracked, the car comes to the curb when you call or meets you at the terminal door, and we run 24/7 across Chicagoland.
Pricing and flight tracking | Where to meet your car | Service area and policies
Still have a question?
Call or message us any time, 24/7. We will answer your question and give you an exact flat-rate quote.